Hosting & Care Plans
Service · Keep it running
Your website, looked after — so you never have to think about it.
Fast hosting, nightly backups, security handled, someone watching around the clock, and your small changes made within a day — from $150 a month, cancel anytime. When your hours change, when the sale starts, when a photo needs swapping before the weekend: you email us, and it’s done. You don’t get a ticket number. You get Pat.
Who this is for
Every site we build leaves here on a care plan. It’s how we keep the work we did working — and it’s why our clients’ sites are still fast three years later instead of quietly falling apart. We also take on sites we didn’t build, after a look under the hood.
- You’ve got a business to run and it isn’t this one. You want somebody whose job it is to notice when something breaks — ideally before you do.
- Your site is genuinely part of how you get work. If it’s down on a Saturday morning in July, that costs you real money. It shouldn’t be down.
- You’ve been quoted “$95 an hour, two-week turnaround” for changing a phone number. That’s the arrangement we’re replacing.
- Nobody’s touched your site since it launched. That’s the most common one, and it’s the one that ends with a hacked site and no backup to restore from.
We look after businesses from Allentown and Bethlehem out to Brodheadsville, Lehighton, Palmerton and Jim Thorpe. Local enough to drive over if it ever actually comes to that.
What’s included in every plan
- Fast hosting, included. Your site lives on servers we manage and pay for. No separate hosting bill to track, no login you’ve lost, no arguing with a support chat in another time zone about whose fault it is.
- Backed up every night, kept 30 days. If anything ever goes wrong — a bad edit, a bad day — we roll your site back to how it looked yesterday. Usually inside an hour.
- Security handled, not sold to you as an add-on. Attack blocking, login protection, the padlock in the address bar kept valid and current, and daily scanning for anything that shouldn’t be there. If a site on our watch ever gets hit, we clean it up at no charge.
- Everything kept up to date — and tested before it goes live. The software your site runs on gets updates constantly. We apply them on a copy first, confirm nothing broke, then push them live. That’s the step the cheap plans skip, and it’s the reason sites break.
- Somebody watching, 24/7. Your site gets checked every few minutes, day and night. If it goes down, we’re alerted immediately and we start fixing it. In most cases you find out from us — after it’s already back up.
- Small edits and content changes. New hours, new staff photo, a price change, a seasonal banner, a new job posting, swapping out the specials. Email it over; it’s live within one business day. No hourly invoice, no estimate first.
- Priority support from a person you’ve met. You email or call Pat. Not a help desk, not a form, not a bot. Weekday response within a few hours, and if it’s an emergency you call (484) 549-9990 and say so.
- Speed kept honest. Sites get slower over time as photos and pages pile up. We check the load time on a phone every month and fix it before your customers notice.
Three plans. Pick the one that matches how often you change things.
Everything in the list above is in all three. The difference is how much changing we do for you each month, and how fast we answer. Move between plans any time — and if you’re consistently under or over, we’ll be the ones to tell you.
i. Care
Kept safe and current
For the business whose site is mostly set-and-forget. Everything protected, nothing to think about.
- Hosting, backups, security, updates, uptime watch — all of it
- 30 minutes of small edits a month
- Answered within one business day
- Monthly phone-speed check
ii. Care Plus · most popular
Kept current and improving
For the business that actually changes things — seasonal work, new staff, new services, promotions.
- Everything in Care, plus:
- 90 minutes of edits a month
- Same-day answer on weekdays
- Your Google listing kept current — hours, holiday hours, photos, posts
- Quarterly local-presence report (see below)
iii. Care Pro
Treated like a storefront
For multi-location, multi-crew, or high-season businesses where the site is doing real selling every week.
- Everything in Care Plus, plus:
- 3 hours of edits a month — new pages, landing pages for promotions, seasonal rebuilds
- Priority line: weekday answer within four hours
- New reviews flagged to you, with a reply drafted for the rough ones
- Quarterly report plus a 30-minute call to go through it
Bigger job than the monthly edit time covers — a new section, a rebuilt page, a booking system? We quote it as a small fixed-price project before we start. You’ll never see a surprise line item on a care invoice.
What a month actually looks like
Mostly it looks like nothing, which is the point. Here’s what’s happening while you’re not thinking about it.
Every night. A full copy of your site is saved and stored off-site. Thirty days of copies are kept, so we can put you back to any day in the last month.
Every few minutes, all night, all weekend. Your site is checked from outside. If it stops answering, we’re alerted and we start working. Holidays included — the Saturday of a long weekend is exactly when a resort site can’t be down.
Every week. Security scan, and a look at anything that’s flagged. Nine weeks out of ten there’s nothing to report, and you don’t get an email about nothing.
Once a month. Updates go onto a private copy of your site first. We click through the pages that matter — your contact form, your booking, your quote request — confirm they all still work, then push it live. Then a load-time check on a phone, with anything slow fixed on the spot.
Whenever you need something. You email. We do it. It’s live within one business day — same day, usually, if it comes in before lunch. You never get an estimate for changing your hours.
Once a quarter. The report below.
The quarterly report: what your presence actually produced.
Every three months, Care Plus and Care Pro clients get a short written report. Not a wall of charts nobody reads — four things you can act on, with names and numbers in them.
- Where you rank against your named competitors. Not “impressions are up 12%.” It reads like: for “roofing Lehighton,” you’re #2 in the map box — ahead of the two shops on Route 443, behind one in Palmerton. You know those businesses. That’s the number that matters.
- Reviews gained this quarter, and how that compares. Yours vs. theirs, plus your current star rating and how fresh your newest review is.
- Calls and form leads your site produced. How many people tapped your number, how many filled out a form, and which pages sent them. So you can stop guessing whether any of this is working.
- One recommendation. The single highest-value thing to do next quarter, and whether it’s something we can just do for you inside the plan or something worth quoting separately.
It’s two pages, it comes by email, and it takes four minutes to read. Care Pro clients get a 30-minute call to go through it with a real person.
Pricing
From $150/month. Most businesses land between $150 and $300. Billed monthly, cancel any time with 30 days’ notice — no annual contract, no cancellation fee, no clause that holds your site hostage. Pay yearly and you get the twelfth month free.
Hosting is included in the price — there is no second bill. If you’d rather stay where you’re hosted, we’ll price the plan without it; tell us on the call.
Your site, your property. If you ever leave, we hand you a complete copy of your site and help your next person get it running. No ransom, no “we own the design,” no dragging it out. We’d rather earn the next month than trap you in it.
FAQ
Do I have to be on a plan?
No. Every site we build comes with 30 days of support included, and plenty of clients go month-to-month on a plan afterward while others just call when they need something. But we’ll be straight with you: the sites that get into trouble are almost always the ones nobody is looking after. Four to six weeks of our work deserves better than being left to rot.
You didn’t build my site. Will you still take it on?
Usually, yes. We’ll look it over first — free — and tell you honestly whether it’s in shape to maintain. If it needs work before it’s safe to put on a plan, we’ll quote that as a one-time fixed price up front. If it’s beyond saving, we’ll say that too instead of collecting $150 a month to babysit something that’s going to fail.
What counts as a “small edit”?
Text changes, new photos, hours, staff, prices, a new job listing, a seasonal banner, swapping out your specials, adding a testimonial, fixing a typo. Basically: anything that fits in the pages you already have. A whole new page, a new booking system, or a redesign is a project — we quote those separately and you approve the price before we start.
What happens if my site goes down at 2am?
We know before you do, because it’s being checked every few minutes. Most outages are resolved before the morning. If it’s serious you’ll get a call, not a support ticket. We’re not going to pretend we sit up all night — but you’ll never wake up to a site that’s been dead for eight hours and nobody noticed.
What if my site gets hacked?
We clean it up and restore it, at no extra charge, on any plan. That’s the whole reason the nightly backups and the daily scanning exist. Sites we look after don’t tend to get hit — but if it happens, it’s on us, not on your invoice.
Can I cancel?
Any month, with 30 days’ notice, for any reason. We’ll package up your whole site and hand it over. No exit fee and no hard feelings.
How is this different from the monthly Local SEO & Reviews program?
A care plan protects what you have — it keeps the site up, safe, fast, and current. The Local SEO & Reviews program from $1,500/month grows it — new town pages, listings, content, and an engine that keeps new reviews coming in. Most clients start with care and add growth once the site is earning.
Not sure what shape your site is in?
Start with the free Local Visibility Scan — a one-page scorecard covering where you rank, how you compare on reviews, how fast your site loads on a phone, and the biggest thing costing you calls. Free, no meeting required, in your inbox in two business days. Or skip the reading and call (484) 549-9990.